Spectrio announces recommendations to improve patient experience and customer engagement for six major areas in outpatient care. Despite renewed Congressional attention on healthcare regulation, outpatient care volume and rising consumer expectations show no signs of slowing. Spectrio’s Guide to Outpatient Customer Experience offers tips to help providers attract and engage the healthcare consumers of 2017.
Doylestown Hospital in Doylestown, Pa., will soon be home to the latest interactive digital signage from multimedia marketing provider Spectrio. Spectrio’s interactive creation offers wayfinding, information about classes and events, weather, healthcare news and more to visitors of Doylestown Hospital. In the coming weeks, Spectrio will upgrade the hospital’s existing first-generation video solution to make […]
Spectrio, a full-service audio and video marketing company, has announced the acquisition of Vericom Corp., [www.spectrio.com] a 25-year veteran in healthcare communications. Spectrio said it will incorporate Vericom’s SoundCare on-hold messaging and ChannelCare digital signage into its array of communications products currently focused in industries such as automotive, retail, restaurant and healthcare. According to Spectrio, […]
Peoples’ attention spans are changing. More than ever, they don’t like being put on hold; they just want an answer. That’s Aaron Kleinhandler’s specialty. These days, people are used to instant gratification — they’re able to go to the Web to get info,” says Kleinhandler, CEO of Oldsmar-based Spectrio. But the phone isn’t going away, […]